As a technical product manager, I lead teams to create well-considered software tools. I architect, build, and deliver ideas from concept to production. I am passionate about writing and a proponent of the open web.

Work Experience

  • Infor — Hook & Loop, New York, NY
    Product Manager, Senior (Design System) May 2016 - August 2019

    • Defined and led design system overhaul, scaling it from fragmented to full-featured for over 10 million end-users
    • Worked with executive management to establish strategic requirements and success criteria
    • Managed agile road map for product suite, including coordinating releases between dependencies
    • Modernized product operations through Agile methodology and improved software development lifecycle
    • Planned, launched, helped code, and maintained
    • Guided team from requirements through release of style guide redesign, ensuring understanding across disciplines
    • Provided adoption and integration support to both internal teams and external customers
    • Supported engineering efforts by coding features, bug fixes, and performing system administration
    • Designed QA automation process and continuous integration for improved product stability and release timeliness
    • Open-sourced design system on GitHub for improved collaboration with company and partners
  • Infor — Hook & Loop, New York, NY
    Product Manager August 2013 - May 2016

    • Delivered technically-sound product designs for enterprise-scale chat application to internal development partners
    • Planned and executed user experience improvements for multiple large enterprise applications
    • Built relationships with clients and educated them on the value of agile, iterative, software development
    • Conducted workshops with enterprise software teams to create requirements for proposed features
    • Managed the process of user research to identify customer needs and validate our designs
  •, New York, NY
    Lead of Product Development May 2011 - August 2013

    • Led product direction of startup from prototype and MVP into successful Series A funding
    • Led successful initial release of iOS app which was featured in App Store
    • Prioritized and executed agile product backlog to satisfy evolving requirements of a growing startup
    • Coded designs, bug fixes, and performed system administration, server and database management, and deployment
  • BNOTIONS Technology, Kelowna, BC, Canada
    Project Manager January 2011 - May 2011

  • Vericorder, Kelowna, BC, Canada
    Sales Engineer June 2010 - January 2011

Education, Training, and Personal Projects

  • Designed and built, an online reading platform
    PHP, Angular, CSS, JS, MySQL, APIs, Web services, Infrastructure October 2013 - August 2019

  • Completed Version One Agile Bootcamp and Story Workshop
    Training on Scrum practices and conducting user story writing July 2014

  • Graduated, Radio Broadcasting
    Fanshawe College, London, ON, Canada May 2010